FAQ’s

The shipping is easily calculated in your cart or on the product page. Underneath the ADD TO CART tab you will see CALCULATE SHIPPING tab. Once you have added your products to cart, hit the calculate shipping tab and enter your suburb and postcode. This will estimate whatever is in your cart at that time. Alternatively you can go through the shipping upon checkout.

Yes, we are open weekdays from 8-4pm and closed Saturdays and Sundays. Our click and collect location is LogiFix Freight Solutions 144 Bridge Rd, Keysborough VIC 3173, Please note you can not purchase extra items from this location

Yes, provided you leave a note in the “special delivery notes” section before checking out. Your note should have a short message of where you would like the goods to be left.

When you sign up to the waitlist on a out of stock item, it is not a Nc Fitness order, It does NOT guarantee you the item or items. If the out of stock item arrives back into stock, you will be notified via e-mail and you will need to complete the checkout process and place an order for the item. As quantities are extremely limited for these items, fulfilment is on a first come, first served basis, and the item is NOT guaranteed.

We will have a showroom located in Keysborough from mid to late June 2025, this will be available by appointment only, please note this is a showroom only equipment is stored at a seperate location.