Delivery times vary depending on the location within Australia. We aim to dispatch your order as fast as possible, at times there could be delays in getting the order out to you. Deliveries are only delivered during business days and business hours.
Business vs Residential shipping:
Residential addresses are buildings where people live. A business operating from home or an apartment building are still classed as residential addresses.
Business addresses are buildings zoned for commercial use. They normally have a reception or front-desk, or a loading dock or delivery drop-off window or area. Examples of commercial addresses are office buildings, retail stores, shopping centres, factories, warehouses, hotels, hospitals and farms.
Estimated times of arrival are as follows:
All delivery times are estimates and are located in your cart once you enter your suburb and postcode details.
- Couriers We Use:
- Startrack Express
- Australia Post
- Couriers Please
- Gold Tiger
- and Various local courier
There may be additional charges to your freight if you have selected the wrong shipping method, if you request a specific delivery time, if for example you have a steep driveway or the courier requires 2 drivers to unload your items.
Delivery can be made Australia wide & delivery times are guidelines and are never guarantees. NC Fitness will not offer compensation for any delivery that arrives later then the estimate given.
All deliveries are authorised to leave at property, unless instructed otherwise.
Our aim to efficient delivery, once it has been passed to the courier company some deliveries may be late due to your location, accidents or local disruptions. In these instances, we NC Fitness will not be liable for any consequential loss for delivery times. If your order looks damaged on delivery please check your delivery before signing for it and inform delivery driver of damage and ask them to sign the damage.
Sometimes in the event of problematic couriers, you may find your parcel delivered by a different courier of our choice to ensure safe delivery of product.